The CollegeRThe CollegeR

Privacy Policy

Last Updated: 2026-08-31

This Privacy Policy explains how The CollegeR ("we," "us," "our") collects, uses, and protects your information — with special care for the data of students under 18.

1. Information We Collect

  • Account information: name, email, and role (student/parent). For students, we also collect date of birth — used only to verify the student is 13 or older at registration. We do not retain or use the date of birth for any other purpose.
  • Profile information: grade, intended major, GPA, test scores, and family code.
  • Content you create: tasks, activities, college lists, essays, documents, and assessment answers.
  • Usage data: how you interact with the app, collected to improve the service.

2. How We Use Your Information

  • To provide and personalize your roadmap, recommendations, and reminders.
  • To connect family members via a shared family code.
  • To send transactional emails (alerts, OTP codes) and, with consent, notifications.
  • To secure the platform and prevent abuse.

3. Data Minimization

We collect only the information necessary to provide the service. We do not ask for more than we need, and we avoid collecting sensitive details (such as Social Security numbers) unless strictly required for a feature you choose to use.

4. No Sale of Personal Information

We do not sell your personal information to anyone, for any purpose. We do not share your personal information for cross-context behavioral advertising.

5. AI and Your Data

  • Some features use artificial intelligence to generate suggestions (for example, college matches or essay feedback). Your content is processed by our AI providers only to generate the response for you in that moment.
  • We do not use your personal information, essays, documents, or conversation data to train AI models. Your inputs are never added to a training dataset.
  • AI providers are contractually restricted from retaining or training on your data.

6. Sharing Your Information

  • Within your family: members sharing a family code can see shared roadmap and activity data.
  • Community: posts you publish to the Parent's Circle are visible to other members.
  • Service providers: we use trusted providers (for example, AI and email infrastructure) to operate features. They process data only as needed to provide the service and are bound by confidentiality obligations.

7. Children's Privacy (COPPA)

  • The CollegeR is designed for students in grades 6–12 and their families. We comply with the Children's Online Privacy Protection Act (COPPA).
  • Students under 13 may not create an account on their own. A parent or guardian must create the family account in their own name and provide verifiable consent before any information is collected from a child under 13.
  • At registration, students must enter their date of birth. If the date of birth indicates the student is under 13, self-registration is blocked and no account or data is created — the student is directed to have a parent set up the family account instead.
  • For students under 13, parents can review, correct, or delete their child's data at any time from Settings. A parent may revoke consent, which triggers deletion of the child's personal information from our systems.
  • We do not condition a child's participation in an activity on disclosing more information than is reasonably necessary.
  • We do not collect geolocation data, photos, or contact lists from students.

8. Data Retention

We keep your data while your account is active. You can request deletion of your data, and we will remove it within a reasonable period. For students under 13, a parent may request deletion at any time.

9. Your Privacy Rights

  • Depending on your location, you may have rights under laws like the CCPA (California) or GDPR (EU/UK) to access, correct, delete, or restrict the processing of your personal information, and to opt out of any "sale" or "sharing."
  • To exercise these rights, use the in-app data tools or contact us at privacy@thecolleger.com. We will respond within the timeframe required by applicable law.
  • If you are under 18, a parent or guardian may exercise these rights on your behalf.

10. Security

We use reasonable safeguards. No system is perfectly secure, but we work to protect your information.

11. Payment Information

  • When you purchase a subscription or marketplace item, payment is processed by our payment processors (Stripe and Wix Payments / "Base44 Payments"). We receive a record of the transaction (amount, date, product) but we do not store your full card number or CVV — those are handled solely by the processor.
  • Providers receiving payouts may submit payout instructions (e.g., PayPal email, bank details). These are stored securely and used only to process payouts.

12. Sensitive Documents

  • The Application Vault and related features let you upload documents such as transcripts, report cards, test scores, essays, passports, I-20s, bank statements, and tax returns.
  • These documents are stored privately and are only visible to you and members of your shared family. We use them to populate your roadmap, extract scores/GPA, and generate reminders. We do not share uploaded documents with third parties except as needed to provide the feature you requested.
  • International students: immigration documents (passport, I-20, visa) are collected solely to power the Visa Co-Pilot checklist and are not shared with third parties.

13. Cookies and Local Storage

  • The app uses local storage to remember your preferences (e.g., theme, acknowledged notices, tour completion) and does not use third-party advertising cookies. You can clear local storage from your browser settings at any time.

14. Changes to This Policy

We may update this Privacy Policy. Changes take effect on the effective date listed above. Continued use means you accept the updated policy.

15. Contact

Questions about this Privacy Policy or your data? Contact us at privacy@thecolleger.com or by mail at TBD.